Frequently Asked Questions

How long do I have to wait for a response?

Our team works hard to ensure we get back to you with a quote within 24 hours. Sometimes, we may give you a quick call to get more information about your project in order to provide you with an accurate quote.

What is lead time?

Lead time is the time it takes for the project to be completed .

How long is the lead time?

Lead time varies per project. Some doors take as little as 24 hours. We will advise you of current lead time for your project. or simply give us a call and we are happy to advise you.

What is RAL colour?

RAL is a colour matching system used to define colours for paints. This is the most used colour matching method in Europe. We use this to make sure your door is the perfect shade.

Are your doors safe?

Our Origin Residential doors come with industry-leading 8 point locking system. You can feel secure when choosing Origin doors as the residential profiles have Police Backed Security and passed on every aspect of the test.

How thick are front doors?

Front doors are usually between 35mm an 55mm in thickness.

Can I choose the direction in which the doors will open?

Yes. Your project is completely bespoke and you get to design the smallest of features.

Are aluminium doors good for the environment?

Aluminium is known as the green metal because its eco-friendly. Aluminium is recyclable therefore, if your doors reach the end of its lifespan, it can easily be recycled into other products. Aluminium’s excellent thermal performance also means improved energy efficiency and helps reduce greenhouse gas emissions.

Your question is not on here?

Give us a call on 0793 or email us on contact@alumexdoors.co.uk and we will be happy to help.